Technical Support

Installation, adjustment and troubleshooting support are provided by knowledgeable, factory trained technicians.

Contact Our Technical Support Team

Toll-Free: (800) 829-8106
Tel: (916) 428-1708
Fax: (916) 428-1728
Office Hours
6:00 AM PST to 5:00 PM PST
Monday – Friday

• Multi-lingual telephone support is available.
• Product R&D engineers stand ready to respond to particularly challenging questions.
• Onsite product and engineering support is available worldwide by prior arrangement.

Email Our Technical Support Team


    Put the Right Tools in Place with Vantage Link Virtual Support

    Downtime is not an option. When you encounter a maintenance issue that needs an expert immediately, we will be there. With the Vantage Link – Virtual Support tool our experts can now visually collaborate with you using your existing mobile device as if they were working side-by-side. They can visually demonstrate, freeze images, use hand gestures, import documents, and even add real objects into the merged reality environment. With Vantage Link – Virtual Support, our experts can show a resolution, not just describe it, even thousands of miles away. Simplifying problem-solving and helping increase worker efficiency while reducing maintenance costs.

    To get started, contact our Tech Support team at 877-425-7778 or email